Terms and Conditions

Last Updated: June 2026

Welcome to Coco Peat USA. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Acceptance of Terms

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and all applicable laws and regulations.

2. Products and Services

Coco Peat USA strives to ensure that all product descriptions, specifications, pricing, and availability information are accurate. However, we reserve the right to:

• Modify product information without prior notice.
• Correct any errors, inaccuracies, or omissions.
• Discontinue products at any time.
• Refuse or cancel orders when necessary.

3. Pricing and Payment

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change pricing at any time without notice. Payment must be received and verified before orders are processed and shipped.

4. Order Acceptance

Your order constitutes an offer to purchase products from Coco Peat USA. We reserve the right to accept, reject, or cancel any order at our sole discretion for reasons including but not limited to:

• Product availability
• Pricing errors
• Suspected fraud
• Incomplete customer information

5. Shipping and Delivery

Delivery dates are estimates only and are not guaranteed.

Coco Peat USA is not responsible for delays caused by:

• Shipping carriers
• Weather conditions
• Customs clearance
• Events beyond our reasonable control

Risk of loss and ownership transfer to the customer upon delivery of the product.

6. Returns and Replacements

Replacement requests are only applicable for products that arrive damaged.

• Damage claims must be submitted within 48 hours of receiving the product.
• Replacement requests must be sent via email with supporting photos and order details.
• Upon approval, replacement arrangements will be made within 14 days.
• Products damaged due to improper handling, storage, or misuse are not eligible for replacement.

For replacement requests, please contact:

Email: info@cocopeatusa.com

7. Intellectual Property

All content on this website, including but not limited to:

• Text
• Images
• Graphics
• Logos
• Product descriptions
• Website design

is the property of Coco Peat USA and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Coco Peat USA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of the website
• Inability to use the website
• Product performance
• Website interruptions
• Errors or omissions in content

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

9. Disclaimer

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

While we strive to provide accurate information, we do not guarantee that the website will be uninterrupted, secure, or error-free.

10. Third-Party Links

This website may contain links to third-party websites. Coco Peat USA is not responsible for the content, policies, or practices of any third-party websites.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United States and the state in which Coco Peat USA operates, without regard to conflict of law principles.

12. Changes to Terms

Coco Peat USA reserves the right to update or modify these Terms and Conditions at any time without prior notice.

Continued use of the website following any changes constitutes acceptance of the revised Terms and Conditions.

13. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Coco Peat USA
Email: info@cocopeatusa.com
Website: https://cocopeatusa.com/