Privacy Policy

Last Updated: June 2026

At Coco Peat USA (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you provide when visiting our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Company name
• Shipping and billing address
• Any information submitted through contact forms or inquiries

Non-Personal Information

We may automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visits
• Referring website information

How We Use Your Information

We may use the information collected to:

• Respond to inquiries and customer service requests
• Process orders and transactions
• Improve our products, services, and website functionality
• Send updates regarding products, promotions, or company news
• Maintain website security and prevent fraudulent activity
• Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

• Trusted service providers who assist in operating our website and business
• Payment processors for secure transaction handling
• Legal authorities when required by law or to protect our rights

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Coco Peat USA
Email: info@cocopeatusa.com
Website: https://cocopeatusa.com/